# Adding Journaling for Microsoft 365

Last updated 8 months ago

## Prerequisites

- Access to Microsoft Purview (in particular, the Exchange (legacy). Link [here](https://purview.microsoft.com/datalifecyclemanagement/exchange/journalrules))

- If the link above failed and you require documentation on getting Microsoft Purview set up, please refer to this [page](https://learn.microsoft.com/en-us/purview/purview-fast-track-setup-guides)

- If you are unable to access Microsoft Purview, for the error `Failed to list accounts: Purview first party app service principal not present in the tenant.` in particular, please refer to this [article](https://learn.microsoft.com/en-us/answers/questions/2260887/failed-to-list-accounts-purview-first-party-app-se)

For a video walkthrough, please [watch here](https://www.loom.com/share/5de6ec532e6c4aa9b6c9ef5b5e6ab010).

## Instructions

1. Navigate to [https://purview.microsoft.com/settings/application-settings/datalifecyclemanagement](https://purview.microsoft.com/settings/application-settings/datalifecyclemanagement) and click on Data Lifecycle Management > Exchange (legacy). See screenshot for click order if lost

a. If this is already configured, you may skip this

b. If you have an email that you would like to send emails to should journaling fail, please enter that here (Cannot be an Exchange Online Mailbox) Otherwise, please enter the email provided by Greenboard (same as the journaling email)

2. Navigate to [https://purview.microsoft.com/datalifecyclemanagement](https://purview.microsoft.com/datalifecyclemanagement) and click on Exchange (Legacy) > Journal Rules. See screenshot for click order if lost

3. Click **New Rule**

a. **Send journal reports to** should be the email provided by Greenboard

b. **Journal rule name** should be Greenboard Journaling

c. **Journal messages sent or received from** should be everyone

d. **Type of message to journal** should be All messages

4. Click next, and then submit

5. Send an email to [support@greenboard.com](mailto:support@greenboard.com) for final validations.

## Connector & Transport Rule Removal (if applicable)

1. Navigate to [https://admin.exchange.microsoft.com/#/connectors](https://admin.exchange.microsoft.com/#/connectors) and delete any Greenboard connectors previously created for the purpose of journaling.

1. Click on the relevant connector and the corresponding delete button

2. Navigate to [https://admin.exchange.microsoft.com/#/transportrules](https://admin.exchange.microsoft.com/#/transportrules) and delete any Greenboard transport rules (if any) previously created for the purpose of journaling.

1. Click on the relevant rule(s) and delete them