Greenboard - MyRepChat Monitoring Access Instructions

Step 1: Log in to your MyRepChat Administrator Account

- Link

Step 2: Go to the Settings Page

Step 3: Select the Connect to Archiver Option in Archives and Reports

Step 4: Select the Email Archiver Option

Step 5: Enter Details to Provide Access to Greenboard

Enter the following values for each field:

Email Address: Contact support@greenboard.com for a custom address

• Please do not use the example email in the screenshot. You must use a custom journaling address for your specific account.

Sender Address: Leave Blank

Sender Name: Leave Blank

Step 6: Activate Archiving

On the same page, make sure the ‘Activate Archiving’ switch to On, then press the ‘CONFIRM SENDER’ button then the ‘SAVE’ button.

• Email support@greenboard.com once this step is complete

Step 7: Integration Completed

Your organization’s MyRepChat data should begin flowing to the Greenboard archive within the next 24 - 48 hours.